Moores Cleaning Service
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FAQ

What process do you use to clean carpet

We use the " hot water extraction" method, also know as Steam Cleaning. It is the preferred method of cleaning by most major carpet manufacturers..

How long does the carpet take to dry

The normal drying time is from 12- 24 hours depending on the degree of soiling and outside humidity. Carpet that are heavily soiled will take longer time to dry. Also carpet do dry faster in the winter.

Does cleaning soak the back of the carpet

No, although our process rinses the carpet deep down, moisture does not penetrate the back of the carpet. Your carpet is thoroughly rinse but left damp to the touch.

How soon can I walk on my Carpets

Immediately, but you should walk on it as little unti it is is dry, we only clean the carpet fiber. The backing, floorboards or underpad will not get wet.


How Often should I have my carpet cleaned

Your carpets should be professionally cleaned every 12-18 months. When cleaned and maintained correctly, the carpet life is extended. Your carpet will not be damaged if cleaned correctly and on a regular basis. It is the unseen bacteria, soils and allergens that causes your carpet to be damaged.



Your carpets should be professionally cleaned every 12-18 months. When cleaned and maintained correctly, the carpet life is extended. Your carpet will not be damaged if cleaned correctly and on a regular basis. It is the unseen bacteria, soils and allergens that causes your carpets to be damaged


What furniture do we move when you have your carpet clean 

Moore's Cleaning will include furniture moving for the following items: sofas and lounge suites, tables and chairs, beds on wheels and light furniture that one technician could expect to move.

 

Should you vacuum your carpets before the cleaning 


You should vacuum your carpets if needed but we recommend if you have a lot of pet fur or other debris on your carpet to vacuum before the service representative arrives as well to ensure a thorough cleaning.


Will my stains be fully remove on my carpets and upholstery 
We do guarantee our cleaning, but we cannot fully guarantee stain removal. Often times stain removal depends on the type of stain and length of time it has been on the carpet or upholstered furniture. We will spot treat the stain first to see if it will respond to the cleaning.




How long will it take to clean my area rug or drapery 

It will take about 7-10 business days to clean your area rug and drapery. If more time is needed you will be notified by phone before your scheduled delivery date.


Call Us Today 1-866-602-8875



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Our Upholstery Cleaning Process


Here's What to Expect -

1. FURNITURE INSPECTION: We inspect the upholstery, identify the fabric type and examine areas of concern.


2. SPOT & STAIN ASSESSMENT: Spills and heavily soiled areas receive special attention.


3. FABRIC-SPECIFIC CLEANING:  We choose the cleaning method best suited for your upholstery.


4. DEEP CLEANING: Professional equipment removes embedded dirt and moisture.


5. OPTIONAL PROTECTION: Fabric protector and deodorizing treatments are available.


6. FINAL INSPECTION: We review the results with you to ensure you're satisfied.


Common Upholstery Problems We Help Address


Everyday Dirt

Remove the soil that builds up from daily use.


Food & Drink Spills

Treat common household spills.


Pet Hair & Dander

Help remove trapped hair and allergens.


Odours

Freshen furniture affected by pets, cooking and everyday living.


High-Traffic Furniture

Refresh furniture that gets daily use.


Seasonal Cleaning

Ideal before holidays, family gatherings or moving.



Before & After Gallery


before carpet cleaning
Before Cleaning
after carpet cleaning
After Cleaning
before cleaning stair
Before Cleaning Stairs
after cleaning stairs
After Stairs Cleaning
before and after cleaning
before and after combine
sofa before and after cleaning
upholstery before and after cleaning
cushion before and after
before and after cleaning
dining chair cleaning
dining chair before cleaning
dining chair after clean
dining chair after cleaning
before carpet cleaning
after carpet cleaning
before cleaning stair
after cleaning stairs
before and after cleaning
sofa before and after cleaning
cushion before and after
dining chair cleaning
dining chair after clean
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Help Keep Your Furniture Looking Cleaner Longer


After cleaning, ask about fabric protection.

Benefits:

  • Helps resist spills

  • Makes routine cleaning easier

  • Helps reduce everyday wear

  • Ideal for homes with children and pets


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Deodorizing Services

Freshen Your Furniture


Odours from pets, food and everyday life can become trapped within upholstery fibres.

Our environmentally safe optional deodorizing treatment is designed to neutralize odours at their source, helping leave your furniture smelling cleaner and fresher after service. The existing page similarly notes that deodorizing aims to eliminate odours rather than simply masking them.


Residential & Commercial Upholstery Cleaning

Professional Furniture Cleaning for Every Space


Residential


  • Sofas

  • Sectionals

  • Dining chairs

  • Mattresses

  • Recliners

Learn About Residential CleaningLearn About Residential Cleaning

Commercial

  • Reception seating

  • Waiting rooms

  • Office furniture
  • Medical facilities
  • Restaurants
  • Hospitality

Learn About Commercial CleaningLearn About Commercial Cleaning

 



Frequently Asked Questions


How often should upholstery be professionally cleaned?


For most homes, professional upholstery cleaning every 12–24 months helps remove accumulated dirt and allergens. Homes with children, pets or heavy use may benefit from more frequent cleaning.


How long does upholstery take to dry?


Drying time depends on the fabric, humidity and cleaning method. The current page states that furniture typically dries within a few hours because moisture is extracted during cleaning.


Will every stain come out?


Not every stain can be completely removed. Results depend on the type of stain, the fabric and how long the stain has been present.


Is upholstery cleaning safe for children and pets?


Moore's uses environmentally responsible cleaning products selected with families and pets in mind.


Can you clean delicate fabrics?


Yes. Every piece of furniture is inspected first so the appropriate cleaning method can be selected.


Do you clean leather furniture?


Yes. Leather furniture has its own specialized cleaning and conditioning process. Visit our Leather Furniture Cleaning page to learn more.


Can you remove pet odours?


Yes. Moore’s offers professional area rug cleaning with pick-up and delivery options. The current carpet page indicates an approximately seven-day turnaround, but that timeframe should be confirmed before publishing it as a promise.


Ready to Refresh Your Furniture?


Whether your sofa needs a seasonal refresh, your dining chairs need attention before guests arrive or your office furniture could use a professional deep clean, Moore's Cleaning Service is here to help.


Our Services:
    • External link opens in new tab or windowCarpet Cleaning

    • External link opens in new tab or windowLeather Furniture Cleaning

    • External link opens in new tab or windowArea Rug Cleaning

    • External link opens in new tab or windowMattress Cleaning

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